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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hatem Haidar

Hatem Haidar

November 12, 2024

5  out of  5
rating by Hatem Haidar
"I have been working with Cody and the team for close to 10 years now, and cannot be happier about the level of service and support. The team quickly answers calls and addresses any needs timely. I have auto and home insurance with them and recommend them to anyone looking for great service. Keep up the good work !!!!"
We responded:
"Thank you so much Hatem! You've been exceptional to work with and are one of our absolute favorite customers ever. We appreciate you and the kindness that you show the team every time we speak. We look forward to protecting you and your family for many more years to come."
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Dave Pemberton

October 29, 2024

5  out of  5
rating by Dave Pemberton
"I’m proud to have Caroline as my NEW insurance agent with Cody McCowan’s State Farm office in Magnolia! Caroline listens. She’s very professional, respectful and all business - all while saving us money AND providing us with better coverage! Call Caroline today!"
We responded:
"Hey Dave, we're proud to have you and the Mrs' as part of our family buddy! Caroline shared with the team that you were great to work with and made her job easy. We appreciate you trusting us and aim to protect you and your family for many years."
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Pam Haratsis

October 28, 2024

5  out of  5
rating by Pam Haratsis
"Caroline made the decision to put all my policies in one house a seamless one. I love having the ability to call and have a real person respond and assist me. During the tornado State Farm had someone out quickly and explained to process and paid the claim fairly and swiftly."
We responded:
"Thank you, Pam. Caroline is amazing and really cares about her customers. We do value that we are here for our customers 24/7. One number to call and the same people can help you with any issue or question you have. Thank you for trusting our Agency and State Farm to protect you and your family. "
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Brian Dice

October 25, 2024

5  out of  5
rating by Brian Dice
"Caroline Fritsch was very helpful! Highly recommend"
We responded:
"Thank you, Brian. Caroline is definitely one of the best. Please have any of your friends or family that is looking for great coverage at a great price to call Caroline. "
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Mike I

September 4, 2024

5  out of  5
rating by Mike I
"I had a great experience with the transition, looking forward to working with State Farm."
We responded:
"Thank you, Mike. You made the transition easy for my team and it's always enjoyable protecting customers who are easy to work with."
Profile photo of Richard Harper

Richard Harper

August 1, 2024

5  out of  5
rating by Richard Harper
"Caroline Fritch and Cody McCown were awesome and were completely transparent and very efficient. This is my first time using State Farm and I will do all my business with the McCown agency moving forward."
We responded:
"Thank you for the kind words, Richard, we appreciate the time you took to give us a review. I am really proud of my team and how thorough and efficient we all are. And Caroline has embodied the true spirit of how we approach insurance related customer service at CMSF. Caroline mentioned how wonderful it was to work with you as well and we always appreciate responsive and kind customers; this helps us to be our best! "
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Lauren Bradley

August 1, 2024

5  out of  5
rating by Lauren Bradley
"Caroline has been great to work with. She got us great rates and worked seamlessly with our mortgage company."
We responded:
"Thank you for the review, Lauren. Yes, Carline is great, I think we'll keep her around, LOL!"
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Hudson Tansey

July 30, 2024

5  out of  5
rating by Hudson Tansey
"A stand up servant in our community. Cody will always shoot ya straight and lead you in the right direction."
We responded:
"Thank you, Hudson. I really appreciate the kind words. You have always been good to us and our customers. We will continue to align our Agency with and refer our customers to fantastic and honest business owners like you. "
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A&E Conservation, Inc

July 19, 2024

5  out of  5
rating by A&E Conservation, Inc
"Camron Anderson did a great job helping my family and I choose the right policy that was affordable for us. Will continue to use her services!"
We responded:
"Thanks AJ, we really appreciate the review. Camron also mentioned how wonderful it was working with you which always makes our job easier. Camron always goes that extra step to ensure that our customers are not only satisfied but also properly protected. "
Profile photo of Tyra Jenkins

Tyra Jenkins

July 17, 2024

5  out of  5
rating by Tyra Jenkins
"Caroline went above and beyond! Very happy with the quick service and kindness."
We responded:
"She is the absolute best isn't she! Caroline ensures her customers understand the importance of their insurance policies and writes the policies to their needs. Thank you, Tyra, welcome to the family and we look forward to protecting you and your family for many years to come. "
Profile photo of Alex Taylor

Alex Taylor

July 17, 2024

5  out of  5
rating by Alex Taylor
"Great communication throughout my experience setting up home and auto insurance, thank you Caroline!"
We responded:
"Thank you, Alex. Communication is key and no one does it better than Caroline. She has found that her customers have a much better overall experience when there is clear and concise communication in the process. Our customers have less confusion, a better understanding and are confident calling us when questions arise as opposed to making assumptions. Thank you for giving us the opportunity to earn your business. "
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Philip Dang

July 15, 2024

5  out of  5
rating by Philip Dang
"I have been with State Farm for a long time but haven’t had service like Caroline from this office. She is very attentive, helpful and on top of things."
We responded:
"Thank you, Philip! We really appreciate the shout out and strive every day to be as attentive and responsive to our customer's by helping life go right! "
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Susie Janik

July 2, 2024

5  out of  5
rating by Susie Janik
"Caroline was a delight to work with. She saved us hundreds of dollars when we switched our home/auto insurance to State Farm!"
We responded:
"That was the EXACT thing she said about you Susie! Thank you for the review, it truly helps our business grow with great quality customers like yourself. We feel you have chosen the best car insurance, home insurance and umbrella insurance available in the market and we look forward to providing excellent service and protection to you and your family for many years to come."
Profile photo of Christian Oliverio

Christian Oliverio

June 7, 2024

5  out of  5
rating by Christian Oliverio
"I worked with Caroline Fritsch to get an auto insurance policy for a new car. She turned every knob to get me a great deal and was exemplary throughout the whole process. Thanks Caroline!"
We responded:
"WOW, thanks Christian! And just so you know, Caroline really enjoyed working with you and was so happy that you guys were able to get your auto insurance and life insurance locked down at such a great rate. We look forward to working for you for many years to come Christian. "
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Jonathan Stone

June 5, 2024

5  out of  5
rating by Jonathan Stone
"Excellent service! Caroline was very helpful and is quick to get things taken care of."
We responded:
"Thank you, Jonathan. My team really enjoyed working with you and want to welcome you to Texas. We understand that transitioning from out of state is never easy but rest assured, we will do our absolute best to make that move as painless and inexpensive as we can for you. We look forward to protecting you with your car insurance, home insurance and life insurance for many years to come. "
Profile photo of Sandra Caesar

Sandra Caesar

June 4, 2024

5  out of  5
rating by Sandra Caesar
"I was shopping around for better rates and came across Cody McCown’s business. He was highly rated so we gave them a call. We spoke with Caroline and she was so knowledgeable and patient with us. They were just a tiny bit cheaper, BUT, our coverage was so much better. We feel very good about the advice and service we are getting from Caroline from State Farm!"
We responded:
"Thank you for the review, Sandra. We appreciate your business and look forward to many years of taking care of you and your family. We really do pride ourselves on our Customer Service as well as matching coverages and protection with our customers' needs. And Caroline has mentioned how easy and pleasurable it was working with you which always makes our job so much more enjoyable. "
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Andy P

May 31, 2024

5  out of  5
rating by Andy P
"Caroline worked quickly to get my policies switched from another carrier, promptly answering my questions and offered coverage advice. Friendly and easy to work with. Recommended!"
We responded:
"Thank you so much for the review and for giving State Farm the opportunity to protect you and your family. Caroline is adamant that all of her customers understand their coverage and are properly protected. We continue to receive compliments on her prompt service and meticulous follow-through. Please tell all of your friends about your experience with Caroline; it is the best compliment she can receive! "
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Steven Horowitz

May 10, 2024

5  out of  5
rating by Steven Horowitz
"Shane was super responsive, informative and helpful. Happy to be a customer here!"
We responded:
"Hey Steven, congrats on becoming part of the family. Shane really enjoyed working with you as well. It's very easy and pleasant to do our jobs when our customers are helpful. Looking forward to many more years of protecting your Auto and Homeowners insurance. "
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Adam Bucki

May 6, 2024

5  out of  5
rating by Adam Bucki
"Wow! I switched from Allstate with massive savings in my auto policies at State Farm. I worked with Caroline to make the transition— her communication and professionalism were top notch! She got it done quick and easily."
We responded:
"Thanks Adam! Yes, Caroline is one of the best. She is always top-notch when it comes to service, communication and professionalism. We look forward to being your Auto, Home & Life insurance provider for many years to come. "
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Amanda Guinn

May 4, 2024

5  out of  5
rating by Amanda Guinn
"Shane Solt @ Cody McCown State Farm took the time to really explain the ins & outs of insurance in Texas and helped me get an amazing deal on an auto & renter’s bundle through State Farm. I highly recommend the personal touch of working with Shane for your insurance needs!"
We responded:
"Hey Amanda, thank you for the kind words. Yep, Shane is and has been a superstar and has been an exceptional leader in our office with our team and our customers for almost 10 years now. He is extremely patient, thorough and meticulous when it comes to our folk's understanding coverage and setting them up with the right coverage to meet their needs. We look forward to continuing to protect your auto, home and life insurance for many years to come. "
Profile photo of Kelly Gonzalez

Kelly Gonzalez

April 22, 2024

5  out of  5
rating by Kelly Gonzalez
"I recently moved to Texas and had checked with a different State Farm agency but was very unhappy with the service. Caroline reached out to me just before I was about to switch from State Farm after having my coverage with them in California for over 25 years. Caroline was kind, professional and thorough in answering all of my questions. She saved me from switching from State Farm! Thank you Caroline for all your help and patience!"
We responded:
"Hey Kelly, thank you for taking the time to share your experience with us. We are so happy that we were able to provide the same great service that you have been accustomed to for so many years. Caroline is the absolute best and will do whatever it takes to help our customers. We are happy that you stayed and look forward to another 25 years here with our family. "
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Stephanie Pruett

March 15, 2024

5  out of  5
rating by Stephanie Pruett
"I had a seamless experience switching my auto, home, and umbrella policies over to State Farm. Caroline was proactive at getting the coverage I needed for a fair price. She listened and was responsive to all of my questions. I highly recommend her and this group!"
We responded:
"Thank you, Stephanie. Our team is focused on fast, accurate responses to all of your questions as well as building the right protection for your family's needs around the right cost. Caroline always goes the extra mile to make sure her customers receive the best service with the most comprehensive coverage. We look forward to many years of protecting your auto insurance, home insurance and umbrella insurance. "
Profile photo of Carol Portwood

Carol Portwood

March 14, 2024

5  out of  5
rating by Carol Portwood
"We recently changed our insurance to State Farm and were very pleased with Caroline's quick response with a quote and her follow up on our options. It was an easy transition and she took care of our home, auto and umbrella policies."
We responded:
"Thank you, Carol! Caroline is quickly becoming a favorite Agent in our Agency with her thorough conversations, detailed follow-up and in-depth coverage questions with her customers. Her process is great, and she really cares about protecting her customers with the right coverage at the right price. We look forward to protecting you and your family for many years to come. "
Profile photo of Andrew Godail

Andrew Godail

March 13, 2024

5  out of  5
rating by Andrew Godail
"Caroline was very helpful throughout the entire process."
We responded:
"Thanks Andrew. Yep, Caroline ensures that her customer's understand the coverage, builds a policy specifically for their needs and sets the expectation. She would appreciate referrals."
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Bennett Griffith

March 12, 2024

5  out of  5
rating by Bennett Griffith
"I had a very pleasant experience with this State Farm office. Caroline was very helpful with finding the right car and homeowners insurance policies for me. She made the process very straightforward and easy."
We responded:
"Thank you for the review and joining the family. Caroline is exceptional at her job and truly cares about her customers. We look forward to many years to come Bennett. "