Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christian Oliverio

Christian Oliverio

March 26, 2025

5  out of  5
rating by Christian Oliverio
"I worked with Caroline Fritsch to get an auto insurance policy for a new car. She turned every knob to get me a great deal and was exemplary throughout the whole process. Thanks Caroline! Edit: Yesterday I received some advertisement mail from Progressive claiming "rates as low as $109!". Out of curiosity, I gave them a call, not really expecting much. I have a degree in engineering, drive less than 5 miles to work, and only own one car. Even after a 30-minute call asking for minimum coverage, I was quoted at $400 PER MONTH! I legitimately felt insulted, that's nearly the same price as my monthly car payment. Anywho, my appreciation for Caroline and StateFarm, while already very high, increased dramatically. Progressive can take a hike and KMA."
We responded:
"WOW, thanks Christian! And just so you know, Caroline really enjoyed working with you and was so happy that you guys were able to get your auto insurance and life insurance locked down at such a great rate. We look forward to working for you for many years to come Christian. "
Profile photo of Pamela Mayka

Pamela Mayka

March 20, 2025

5  out of  5
rating by Pamela Mayka
"Caroline with the team is awesome! They’re all very responsive, quick and with all the quotes I received I’ve always had the best value for coverages with them. Highly recommend!"
We responded:
"Thank you, Pamela! We appreciate the shout out and really enjoyed working with you as well. These reviews are the absolute best way to compliment us and help others find a good insurance Agency to call home."
Profile photo of christopher wilson

christopher wilson

March 17, 2025

5  out of  5
rating by christopher wilson
"Caroline was very helpful with insuring our new house, the transition felt almost effortless on our part and went without any issues. Thanks!"
We responded:
"Thanks for the review Christopher. Yep, Caroline and the rest of the team here at CMSF have a very strict and specific standard operating procedure that we rarely deviate from. This leads to customer satisfaction 100% of the time. I am really proud of this group! "
Profile photo of Mitchell Heartfield

Mitchell Heartfield

February 20, 2025

5  out of  5
rating by Mitchell Heartfield
"I approached an agent, Caroline Fritsch after an exhausting amount of searching for affordable auto insurance. Caroline gave me a personable experience, one unlike any I’ve recieved in this largely streamlined industry, and listened to my trials and tribulations finding insurance. She got me a quote for life, auto, and renters insurance at an almost 40% reduction to what I was paying for car insurance alone. She helped me get policies served to help me for a great price with great customer service. I can not express enough how enigmatic and wonderful this experience was and if you’re here reading reviews trying to decide whether to sign or call you should do it!"
We responded:
"We LOVE the review the Mitchell! Thank you so much for sharing your experience and letting everyone know how amazing Caroline is. She is the absolute best and always goes above and beyond helping her customers find the perfect coverage that meets their needs. We look forward to protecting you for many years to come. "
Profile photo of Peyton Smith

Peyton Smith

January 19, 2025

5  out of  5
rating by Peyton Smith
"My home and auto insurance rates were skyrocketing, so I spoke with Caroline at Cody McCown's State Farm office on FM 1488. Meeting Caroline was a really pleasant and profitable experience. She is kind, clear, and concise. I now have increased coverages, lower deductibles, and substantially lower rates. If saving money makes you happy, call Caroline!"
We responded:
"Thanks for the review, Peyton! It was great meeting you and we are very happy that you are a part of the family now. We all agreed that were fantastic to do business with and we all look forward to many years of working together. "
Profile photo of Shawn Medlin

Shawn Medlin

January 17, 2025

5  out of  5
rating by Shawn Medlin
"I just switched to State Farm and chose Cody to be our agent. It was a great choice! He and his team are very responsive. Highly recommend!"
We responded:
"Thank you, Shawn. It was a pleasure meeting you as well and I look forward to many more great conversations with you in the future. Your business is beautiful and watching it being built has been awesome. We know you will succeed and change many lives along the way. We look forward to keeping up with and protecting you, your family and your business for many years. "
Profile photo of Tom Fennel

Tom Fennel

January 17, 2025

5  out of  5
rating by Tom Fennel
"Cody and Caroline are absolutely terrific. They dig deep and get you the best possible price with great coverage always easy to get a hold of and always have the right answers."
We responded:
"Thanks, Mr Tom for the wonderful review. You were also fantastic to work with and appreciate you giving us the opportunity to earn your business and are thankful you have trusted us to protect you and your family for years to come. Welcome to the family! "
Profile photo of Susan Paterson

Susan Paterson

November 27, 2024

5  out of  5
rating by Susan Paterson
"On behalf of our family and our Experience with Beryl the woodlands Cody McGowen immediately reached our Nd provided great customer service and guidance. Our e experience with our adjuster was top notch. Thank you so much state farm team. The janosky family"
We responded:
"Thank you, Susan, for an awesome review. It was always a pleasure working with Mrs. Victoria and after all of the conversations with you and Nancy, you ladies are just as kind and receptive as your mother. My team and I would like to thank you for being open to allowing us to guide you during this tumultuous event. Both you and Nancy took our advice and instruction and embraced it. Keeping that line of communication open and active is why a positive outcome was achieved after such a difficult situation. We appreciate you and your family VERY much and look forward to many more years together. "
Profile photo of Ramon Morales

Ramon Morales

November 22, 2024

5  out of  5
rating by Ramon Morales
"Camron has been absolutely amazing to work with. She is incredibly efficient and always gets back to me quickly whenever I have a question or need assistance. She has handled my insurance policies perfectly, ensuring everything is in place without any issues. It's clear that she genuinely cares about providing excellent service, and I couldn't be happier. Highly recommend working with her!"
We responded:
"Thank you so very much for the very kind words and the amazing review! All of her work family and her customers value her and the effort she puts into communicating and attention to detail. we look forward to protecting you and your family for many more years to come Ramon."
Profile photo of Hatem Haidar

Hatem Haidar

November 12, 2024

5  out of  5
rating by Hatem Haidar
"I have been working with Cody and the team for close to 10 years now, and cannot be happier about the level of service and support. The team quickly answers calls and addresses any needs timely. I have auto and home insurance with them and recommend them to anyone looking for great service. Keep up the good work !!!!"
We responded:
"Thank you so much Hatem! You've been exceptional to work with and are one of our absolute favorite customers ever. We appreciate you and the kindness that you show the team every time we speak. We look forward to protecting you and your family for many more years to come."
Profile photo of Dave Pemberton

Dave Pemberton

October 29, 2024

5  out of  5
rating by Dave Pemberton
"I’m proud to have Caroline as my NEW insurance agent with Cody McCowan’s State Farm office in Magnolia! Caroline listens. She’s very professional, respectful and all business - all while saving us money AND providing us with better coverage! Call Caroline today!"
We responded:
"Hey Dave, we're proud to have you and the Mrs' as part of our family buddy! Caroline shared with the team that you were great to work with and made her job easy. We appreciate you trusting us and aim to protect you and your family for many years."
Profile photo of Pam Haratsis

Pam Haratsis

October 28, 2024

5  out of  5
rating by Pam Haratsis
"Caroline made the decision to put all my policies in one house a seamless one. I love having the ability to call and have a real person respond and assist me. During the tornado State Farm had someone out quickly and explained to process and paid the claim fairly and swiftly."
We responded:
"Thank you, Pam. Caroline is amazing and really cares about her customers. We do value that we are here for our customers 24/7. One number to call and the same people can help you with any issue or question you have. Thank you for trusting our Agency and State Farm to protect you and your family. "
Profile photo of Brian Dice

Brian Dice

October 25, 2024

5  out of  5
rating by Brian Dice
"Caroline Fritsch was very helpful! Highly recommend"
We responded:
"Thank you, Brian. Caroline is definitely one of the best. Please have any of your friends or family that is looking for great coverage at a great price to call Caroline. "
Profile photo of Mike I

Mike I

September 4, 2024

5  out of  5
rating by Mike I
"I had a great experience with the transition, looking forward to working with State Farm."
We responded:
"Thank you, Mike. You made the transition easy for my team and it's always enjoyable protecting customers who are easy to work with."
Profile photo of Richard Harper

Richard Harper

August 1, 2024

5  out of  5
rating by Richard Harper
"Caroline Fritch and Cody McCown were awesome and were completely transparent and very efficient. This is my first time using State Farm and I will do all my business with the McCown agency moving forward."
We responded:
"Thank you for the kind words, Richard, we appreciate the time you took to give us a review. I am really proud of my team and how thorough and efficient we all are. And Caroline has embodied the true spirit of how we approach insurance related customer service at CMSF. Caroline mentioned how wonderful it was to work with you as well and we always appreciate responsive and kind customers; this helps us to be our best! "
Profile photo of Lauren Bradley

Lauren Bradley

August 1, 2024

5  out of  5
rating by Lauren Bradley
"Caroline has been great to work with. She got us great rates and worked seamlessly with our mortgage company."
We responded:
"Thank you for the review, Lauren. Yes, Carline is great, I think we'll keep her around, LOL!"
Profile photo of Hudson Tansey

Hudson Tansey

July 30, 2024

5  out of  5
rating by Hudson Tansey
"A stand up servant in our community. Cody will always shoot ya straight and lead you in the right direction."
We responded:
"Thank you, Hudson. I really appreciate the kind words. You have always been good to us and our customers. We will continue to align our Agency with and refer our customers to fantastic and honest business owners like you. "
Profile photo of A&E Conservation, Inc

A&E Conservation, Inc

July 19, 2024

5  out of  5
rating by A&E Conservation, Inc
"Camron Anderson did a great job helping my family and I choose the right policy that was affordable for us. Will continue to use her services!"
We responded:
"Thanks AJ, we really appreciate the review. Camron also mentioned how wonderful it was working with you which always makes our job easier. Camron always goes that extra step to ensure that our customers are not only satisfied but also properly protected. "
Profile photo of Tyra Jenkins

Tyra Jenkins

July 17, 2024

5  out of  5
rating by Tyra Jenkins
"Caroline went above and beyond! Very happy with the quick service and kindness."
We responded:
"She is the absolute best isn't she! Caroline ensures her customers understand the importance of their insurance policies and writes the policies to their needs. Thank you, Tyra, welcome to the family and we look forward to protecting you and your family for many years to come. "
Profile photo of Alex Taylor

Alex Taylor

July 17, 2024

5  out of  5
rating by Alex Taylor
"Great communication throughout my experience setting up home and auto insurance, thank you Caroline!"
We responded:
"Thank you, Alex. Communication is key and no one does it better than Caroline. She has found that her customers have a much better overall experience when there is clear and concise communication in the process. Our customers have less confusion, a better understanding and are confident calling us when questions arise as opposed to making assumptions. Thank you for giving us the opportunity to earn your business. "
Profile photo of Philip Dang

Philip Dang

July 15, 2024

5  out of  5
rating by Philip Dang
"I have been with State Farm for a long time but haven’t had service like Caroline from this office. She is very attentive, helpful and on top of things."
We responded:
"Thank you, Philip! We really appreciate the shout out and strive every day to be as attentive and responsive to our customer's by helping life go right! "
Profile photo of Susie Janik

Susie Janik

July 2, 2024

5  out of  5
rating by Susie Janik
"Caroline was a delight to work with. She saved us hundreds of dollars when we switched our home/auto insurance to State Farm!"
We responded:
"That was the EXACT thing she said about you Susie! Thank you for the review, it truly helps our business grow with great quality customers like yourself. We feel you have chosen the best car insurance, home insurance and umbrella insurance available in the market and we look forward to providing excellent service and protection to you and your family for many years to come."
Profile photo of Jonathan Stone

Jonathan Stone

June 5, 2024

5  out of  5
rating by Jonathan Stone
"Excellent service! Caroline was very helpful and is quick to get things taken care of."
We responded:
"Thank you, Jonathan. My team really enjoyed working with you and want to welcome you to Texas. We understand that transitioning from out of state is never easy but rest assured, we will do our absolute best to make that move as painless and inexpensive as we can for you. We look forward to protecting you with your car insurance, home insurance and life insurance for many years to come. "
Profile photo of Sandra Caesar

Sandra Caesar

June 4, 2024

5  out of  5
rating by Sandra Caesar
"I was shopping around for better rates and came across Cody McCown’s business. He was highly rated so we gave them a call. We spoke with Caroline and she was so knowledgeable and patient with us. They were just a tiny bit cheaper, BUT, our coverage was so much better. We feel very good about the advice and service we are getting from Caroline from State Farm!"
We responded:
"Thank you for the review, Sandra. We appreciate your business and look forward to many years of taking care of you and your family. We really do pride ourselves on our Customer Service as well as matching coverages and protection with our customers' needs. And Caroline has mentioned how easy and pleasurable it was working with you which always makes our job so much more enjoyable. "
Profile photo of Andy P

Andy P

May 31, 2024

5  out of  5
rating by Andy P
"Caroline worked quickly to get my policies switched from another carrier, promptly answering my questions and offered coverage advice. Friendly and easy to work with. Recommended!"
We responded:
"Thank you so much for the review and for giving State Farm the opportunity to protect you and your family. Caroline is adamant that all of her customers understand their coverage and are properly protected. We continue to receive compliments on her prompt service and meticulous follow-through. Please tell all of your friends about your experience with Caroline; it is the best compliment she can receive! "